Sales, marketing and various topics related to the world of finance and business,
I strongly invite you to learn the art of selling. Nothing is more frustrating than when you spend all
Time and effort to talk to a customer.
In the end, the sale does not take place.
Today I teach you the three most important skills that you must understand in order to become a sales professional.
If you want to become a successful businessman or salesman.
As you can see, most people are not good at communicating. Few know how to sell.
And almost no one knows how sales are made.
If you are a sales man.If you are a business owner then it is your duty
The sale takes place daily.
Perhaps this sales process will happen after you have given a presentation in a conference room.
Maybe you talk on the phone, maybe you talk in a store, maybe you talk in a gallery, maybe you talk in a house.
Or it may happen after you make an online offer whenever and wherever this sale is.
It is your duty and your sole responsibility to complete the sale.
Most salespeople don’t get this.
Right they are good at everything else they are good at
prospecting for clients, or maybe they’re good at phone calls,
Or they are good at presenting products or giving offers on the Internet.
But if this sale does not happen, nothing will happen to you.
You will become very good at making presentations. You will become a good presentation man, but be careful
What? These things don’t get you to the bank.
Completing sales is the only thing that gets you to the bank.
So today let me teach you three things, three skills. You must know her.
Three important skills that you must respect if you want to make more money.
The first skill in selling
Is the ability to empathize with your customers. If you sell low priced products or work
In a retail store, where people come, they get the item and they go.
Or you are selling something transactional. That is, you only show them things.
Here, you do not need to empathize with your customers because you only provide them with a quick answer or a quick solution.
But if you are selling anything important or if you are selling something very expensive, you have to have deep empathy.
There is one thing I always say.
People don’t care how much you know until they know how much you care.
When you sell something at a high price. when you make high value deals,
A great customer should know you have their back and you should be able to communicate
With people and you know what.
If you want to know the biggest secret to success in completing sales. Here’s how I care
Really care about the well-being of your customers. care about their results. Care about their purpose when you care about them.
If your reputation or service is not good, I will tell them it is not good.
If there are other people out there who provide better services than you, Pierce Service would rather
You will not hesitate to suggest them to your clients.
that is my point.
He took care of them once in a seminar.
I was role-playing with a student.
I’m in the customer role and he’s in the seller role and he’s been doing everything.
It is true that he asks the right questions and follows the typical formula, so he says the right words. I told him, do you know what? You won’t make this pledge?
He said how am I doing?
The right thing to follow the arranged curriculum? so I told him
I don’t feel interested. I feel like you don’t care. There are no feelings that tack is all automated
Your questions and answers are very dry and automated. I don’t feel connected.
I am not able to communicate with you. If I don’t communicate with you and I don’t feel like you care, I won’t buy.
He was baffled at first.
I told him to do it again, and he did it again and again.
Finally after many times I told him now I am better.
Now it becomes clear that you care about their condition. It is very important for you to have this skill.
Great sellers have this ability to create this deep connection with their customers.
Skill number two
It is the ability to detect challenges and discover pain points for your customer.
I always say no. Didn’t sell.
The problem is not that you don’t know how to sell.
The problem is that you don’t know how to diagnose. Most salespeople talk too much
And they don’t know how to ask questions. You are losing sales
Not because you don’t have information about your product.
You know your products and services well. You’re losing sales because you can’t figure it out
Exactly what are your client’s problems and concerns. He knows that your product is not generating sales.
Nobody cares about this.
Problems generate sales to motivate, inspire and empower your customer to buy now.
And then you must have the ability to understand and diagnose exactly what are the problems of your customers? is that clear? understand it like this? Let’s say your customer is here and they want to get here from where they are to where they want to go. This is the gap, not your job, and your job as a seller is to make the customer understand how your product, service, or solution is.
How can he fill this gap if you do not understand what this gap is, the pledge of allegiance or an inquiry will not take place.
If all you do is that you talk about the advantages and characteristics of you, they will not buy this thing from you and do not motivate them to buy, and then you will hear objections like saying this sounds good, but I will think about it. I’ll be back later, or maybe I’ll call you in six months
When you help your customers understand that you are the best company, you will help them fill that gap.
Here they will buy.
Sometimes the problem is not how it looks or how you see it or to ask
Customers don’t even know what their problems are.
Perhaps a customer may come to you and say I want something like this and they think that this will solve their problem, but in fact they need something else. They may need something else entirely.
But they don’t know, it’s your job to help them understand, and it’s your job to go
More depth of your products and services. It’s your job to understand the big picture
And how your product or service will help them solve their problems, and you can’t do that if you don’t have
The ability to detect challenges and diagnose their problems.
Skill number three
Which is the ability to handle normal objections, and you’ve seen this a lot.
People talk about how to deal with objections in sales, when the bank says
So you will say so, so you will answer, so you will respond. All this is good, but a way when
It’s about objections.
I really don’t like dealing with objections because the way I see it is if
You’re thinking of handling objections, this is it
Reaction, you wait for the customer to say and then answer. It’s like martial arts, when someone throws
Punch I’ll do this, and when he hits his leg I’ll do this.
You are always here to play escape, you are here to play defense.
I prefer to play offense, and I think the best way to defend is attack.
I like to pre-empt objections and I like to set
Create a program so that objections don’t even pop up.
When the job is done right, no objections will arise.
The other thing I believe in is that I don’t use prescripts.
Many sales gurus or coaches want to teach you in a way.
Take this is the text and this is exactly what you will say, so you say this line by line.
I liken it to going into a boxing ring with a plan in advance and saying I’m going to hit a forehand
Then a side slam, then an over slam, then an under slam. That’s crap you can’t plan too much,
You must have some flexibility.
Bruce Lee says you have to be like water as a friend to be able to do that.
I would much rather pre-empt objections than deal with them.
Proactive is action and coping is reaction. There are better and smarter ways to sell
And the sales are done.
You don’t have to do what others do. There are better ways to do that.
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